An Innovative Combination of Fitness and Coffee

privacy policy

1. Scope

This privacy policy covers your usage of and interactions with this website and any electronic communications with Coffee & Cadence Ltd. The data controller responsible for this website is Coffee & Cadence Ltd. If you have any questions in relation to our use of your details you can contact us on

2. Data collected by third parties

This website is hosted and the online payment system is hosted by Both of their privacy policies can be view on their websites and these policies apply to this site in addition to this MSF Fitness privacy policy.

3. Access to and sharing of data

In addition to any circumstances described below, we may share any data we collect if we are required to share data with the legal authorities to fulfil our obligations under the law of England and Wales. We will never share your data but if we did need to access or share your data in any way not described in this privacy policy, we will contact you beforehand and only proceed with your explicit consent.

4. Data we collect and how we use it

The EU General Data Protection Regulation (GDPR) becomes effective on 25 May 2018. The aim of GDPR is to strengthen data protection for individuals and to ensure that the law adequately protects the storage of people’s personal information in the modern world. GDPR will bring considerable changes to data protection law in the UK we need to ensure MSF Fitness is compliant.

Coffee & Cadence holds a small volume of “personal data” including details of those individuals who use our services. This is primarily collected via our Client Declaration forms. However, this data may also be collected via the Mailchimp Email Opt-In service on our company Website and social media pages. Personal Data is also collected via Appointedd when using our online booking method. Personal data might include, by way of example – names, addresses, telephone numbers, email addresses and, in some cases, basic health information. Indeed, any information that might be able to identify a person individually.

There are 4 types of data you might supply to us:

• Via our compulsory Client PARQ - Name, DOB, address (optional), email address (optional), emergency contact details and health concerns (if applicable). This data is stored centrally (paper copy only) and is NEVER shared. If you provide your email address, we will add you to our email newsletter list in the hope that you find the information of some use and might invite your friends along to the studio! Ultimately though, we need this personal information either in an emergency or to contact you in relation to your training with us.

• Contact Form enquiries on this website - When submitting a form via the Contact page on this website, the submitted data is sent to us. We use this data to contact you in relation to your enquiry. Access to data we collect is limited to the members of our staff who require that data to perform their duties. Data is never stored following completion of the Contact form. Personal data will never be shared.

• Payments via the website using Appointedd or Card payment - When submitting a payment form via the website, the submitted data is sent to us by Appointedd (via secure email).

• Newsletter sign-up forms - When submitting a newsletter opt-in form on our website or social media feeds, the submitted data is sent to us via Mailchimp. An Opt-Out is always given via the 'Unsubscribe' feature within the emails. If you change your mind about receiving emails or feel that we shouldn't have contacted you in the first place, please just hit the 'unsubscribe' button - we won't be offended!

5. Personal data of our email subscribers

Email contacts via newsletter sign-up forms will be transferred to MailChimp and processed by MailChimp. MailChimp is our email newsletter processor and the applicable processing activities performed by them, such as the collection (e.g., via sign-up forms) and storage of personal data (e.g., within our MailChimp account) allows us to create and use distribution lists and send marketing and information email campaigns.

Obtaining consent for marketing
We use Mailchimp for all of our direct email marketing and newsletters. In order to collect personal details (email addresses):
• We use opt-in boxes on this website and via links on our social media feeds
• We don't insist clients complete email boxes on their PARQ - this information is provided optionally (if the box is completed, we take that as you giving your consent)
• We record when and how we got consent, and exactly what it covers - this information is held on record with Mailchimp or on client PARQs which are dated on completion
• The option to ‘Unsubscribe’ is given on all emails

6. Photographs and blogs

To help us market our small business and let others know about what we do, as well as celebrating what YOU do, we will take photographs within the studio for use on social media feeds which include Facebook, Twitter, Instagram & WordPress. We will never name you or tag you without your verbal consent. If you do not wish your photo to be used, please let us know at the time of the pictures being taken or notify us that you would like the picture removing.

7. Changes to this privacy policy

We may occasionally make changes to this privacy policy. Following any changes, the date at the top of the privacy policy will be updated. If any change allows for the wider access to or sharing of data, such changes will only apply to data collected after the date of the updated privacy policy.

Any questions?
If you have any questions about privacy and data protection with Coffee & Cadence, please contact us or ask next time you are at the Coffee Shop.